Franchise reputation management, built for scale.

Franchises don’t have a location problem.
They have a consistency problem.

When you operate 10, 50, or 500 locations, brand reputation is no longer local. It’s systemic. One weak link shows up everywhere.

Local Reviews gives franchise owners and operators a single platform to manage brand standards and governance of:

  • Reviews across every location
  • SMS and customer messaging
  • Local directory listings and citations

All under one umbrella. One partner. One dashboard.

Built for Franchisors, Not Just Store Managers

Most reputation tools are designed for individual businesses.
Franchises need structure, oversight, and scalability.

With Local Reviews, corporate teams can:

  • See system-wide performance in one dashboard – Monitor every location without chasing spreadsheets.
  • Protect brand standards at scale – Enforce response guidelines, messaging rules, and accurate directory data across the network.
  • Empower local operators without losing control – Give locations the tools to execute while corporate keeps oversight and visibility.

No micromanagement needed.

Corporate Control. Local Execution.

Franchise growth depends on trust. And trust depends on consistency.

Our platform allows you to:

Centralize Reviews

  • Monitor Google, Facebook, and major review platforms across your network.
  • Set response templates. Approve or auto-route responses.
  • Spot patterns before they become brand damage.

Standardize Messaging

  • Deploy compliant SMS campaigns across all locations.
  • Control opt-in language and timing rules.
  • Protect the brand while empowering operators.

Manage Citations at Scale

  • Push accurate NAP (name, address, phone) data to 140+ directories.
  • Eliminate inconsistent listings that hurt local SEO.
  • Update hundreds of locations in minutes.

Flexible Pricing for Franchise Growth

Every franchise system is different. Pricing is customized based on number of locations, services deployed (Reviews, Messaging, Directories), level of corporate oversight required, and reporting and integration needs.

Whether you operate 15 locations or 1,500, the platform scales with you.

Ready to See It in Action?

If you oversee marketing, operations, or brand standards for a franchise system, this platform was built for you.

Ready to See It in Action?

If you oversee marketing, operations, or brand standards for a franchise system, this platform was built for you.

Franchise Reputation Management FAQs

Why should a franchise system use one reputation management partner instead of multiple vendors?

Franchise systems are complex. When reviews, messaging, and directory listings are managed across separate tools, brand standards break down and reporting becomes fragmented.

Local Reviews brings reviews, SMS messaging, and citation management into one platform. Corporate teams get one dashboard, one support team, and one source of truth across all locations.

This reduces risk, simplifies oversight, and improves adoption across the network.

How does Local Reviews protect brand governance without restricting franchisees?

Franchisors need oversight. Franchisees need flexibility.

Local Reviews allows corporate teams to set response guidelines, brand voice standards, and messaging controls while still allowing local operators to engage customers.

Corporate maintains visibility and governance. Locations retain day-to-day execution tools.

You get consistency without micromanagement.

What kind of reporting do executive franchise teams receive?

Executive teams receive centralized reporting across the entire network, including:
Review volume and trends by location

  • Average rating changes over time
  • Response time metrics
  • Directory accuracy tracking
  • Messaging engagement performance

This makes it easy to identify top-performing locations, coach underperformers, and report on system-wide reputation health.

Does Local Reviews have experience working with franchise systems?

Yes. Local Reviews works with dozens of franchise networks across multiple industries.

We understand multi-location rollouts, tiered access structures, corporate oversight requirements, and franchisee adoption challenges.

Our onboarding and support processes are built specifically for franchise systems, not single-location businesses.

Is pricing flexible for growing franchise networks?

Yes. Pricing is customized based on:

  • Number of locations
  • Services deployed (Reviews, Messaging, Directories)
  • Corporate reporting and governance requirements

As your franchise grows, the platform scales with you. You are not locked into rigid pricing tiers that limit expansion.

What measurable results can franchise systems expect?

Franchise systems typically see:

  • Increased review volume across locations
  • Improved average ratings
  • Faster response times
  • More accurate and consistent directory listings
  • Standardized messaging across markets

Consistency improves customer trust. Trust drives traffic. Traffic drives revenue.

What problems does Local Reviews solve for franchisors?

Franchisors often struggle with:

  • Inconsistent review responses across markets
  • Rogue or non-compliant messaging campaigns
  • Duplicate, missing, or outdated directory listings
  • No unified reporting across the system
  • No clear way to measure location-level reputation performance

Local Reviews centralizes visibility while keeping accountability at the location level.
Corporate sees everything. Locations execute locally.

How does Local Reviews simplify multi-location rollouts?

Rolling out software across dozens or hundreds of franchise locations can be difficult.
Local Reviews supports:

  • Tiered user access by role
  • Structured onboarding at scale
  • Corporate-level reporting needs
  • Franchisee training and adoption support

We provide a structured implementation plan, guided onboarding, and ongoing support to ensure adoption across the network.
This is not a patchwork of tools.

It is a unified system built for franchise growth.

298 24th Street, Suite 450
Ogden, Utah 84401

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