PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site, whether a consumer, client, affiliate, or third party, agree that access to and use of this site are subject to the following terms and conditions as they apply to your particular usage of the site, and to other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Consumer: A Consumer is defined as someone who visits the Local Reviews website or app, or utilizes one of our various widgets or tools on Local Reviews website or app, or someone who views or utilizes one our various Local Reviews or Local Messenger widgets on one of our client’s websites, and is not an active paying Client of Local Reviews.
Client: A Client is any person or business who actively pays Local Reviews to use one or more of their services.
Affiliate: An Affiliate is any person or business who signs up for the Local Reviews affiliate program, and then actively promotes Local Reviews services through an affiliate link in an effort to sign up new Clients to Local Reviews and earn a commission.
Local Reviews does NOT currently accept businesses that sell or promote the following types of products or content:
• Adult products and entertainment (IE. Adult-based products, sex toys, adult magazines or videos, etc.)
• Strip clubs.
• Escort services.
Local Reviews is the sole judge as to whether a business is approved or rejected, regardless of what type of business it is, and has the right to reject or cancel any account at any time.
Also, in certain cases where a specific local market or industry contains an abnormally high amount of questionable companies, Local Reviews may, at its discretion, choose to work exclusively with a specific company or companies in these industries that they feel are trustworthy and reputable, provided that these companies strictly adhere to and maintain all Local Reviews standards and practices.
Rating & Review Ownership
Local Reviews may provide various code that clients may embed on their own website. As a security precaution and safe business practice, we highly recommend commenting out or removing any Local Reviews code on checkout pages, or pages where customer information like credit cards or social security numbers are added (“Sensitive Information Pages”). As a general practice, you should not have any 3rd party code on Sensitive Information Pages. If you add the Local Reviews code to your Sensitive Information Pages, this will likely make you liable should any security issues arise.
While using our review collection services as a client, you agree to only use the Local Review email tool to send email review requests to existing customers or clients who have either consented to, or have requested to leave a review.
As a client of Local Reviews, you will be opted-in to receive email updates pertaining to your account and the various services we provide. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You may unsubscribe at any time by clicking on the “Modify your subscription” link at the bottom of any email sent. Opting-out of our emails could result in you being unaware of an important change to our services or your account, and that by opting-out you agree to waive any claims or damages experienced because of not receiving our emails.
While receiving an email review request as a consumer, depending on how our client’s setup their account, you may receive one or more review request emails either from Local Reviews on behalf of one of our clients, or directly from one of our clients using their own email services. Please note that these review request emails are only used to send you to a survey specifically regarding your purchase.
As a consumer, you may also choose to correspond to our clients via our Local Messenger service, which allows our clients to communicate with you through a variety of different mediums including email, text, webchat, and various social media messaging apps. Typically, these two-way conversations are initiated by you the consumer, and are terminated once your question or need has been addressed or met.
The entire content included in this site, including but not limited to text, graphics or code, is copyrighted as a collective work under the United States and other copyright laws, and is the property of Local Reviews. The collective work includes works that are licensed to Local Reviews. Copyright 2019, Local Reviews. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Local Reviews or purchasing Local Reviews products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Local Reviews. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Local Reviews used on the site are trademarks or registered trademarks of Local Reviews and may only be used by permission.
THIS SITE AND THE MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, LOCAL REVIEWS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. LOCAL REVIEWS DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LOCAL REVIEWS DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF LOCAL REVIEWS SHALL CREATE A REPRESENTATION OR WARRANTY. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LOCAL REVIEWS DISCLAIMS LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA. THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND PRODUCTS OFFERED ON THIS SITE, OR THE PERFORMANCE OF THE SERVICES AND PRODUCTS. LOCAL REVIEWS DOES NOT GUARANTEE OR WARRANTY ANY INFORMATION THAT THEY GATHER OR USE.
The content and materials on this site may contain inaccuracies and typographical errors. Local Reviews does not warrant the accuracy of completeness of the materials or the reliability of any statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such information shall be at your sole risk.
Seal Removal/Account Cancellation
Local Reviews reserves the right to remove any Local Reviews trust seals or review widgets, or any Local Messenger webchat widgets, or any other code generated or owned by Local Reviews from any of its client’s website and/or cancel any account for any reason at their discretion without prior notice or notification.
In addition, any efforts to artificially inflate or manipulate your ratings and reviews through the use of any Local Reviews services of tools, or any abuse of any other Local Reviews services, for any reason, will be immediate grounds for account cancellation.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be updated or terminated by Local Reviews without notice at any time, for any reason. If you are a client, you can terminate the terms by closing your account. The provisions relating to Copyrights, Email Policy, Trademark, Warranty Disclaimer, Participation Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
30 Day Money Back Guarantee
As a Local Reviews client, in order to qualify for the 30-day money back guarantee, if you are unsatisfied with our services for any reason, simply contact our support staff within the first 30 days of your membership and we will give you a full refund.
Your use of this site shall be governed in all respects by the laws of the state of Utah, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Local Reviews products) shall be in the state or federal courts located in Weber County, Utah. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Local Reviews products) must be commenced within one (1) year after the claim or cause of action arises. Local Reviews’ failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Local Reviews may assign its rights and duties under this Agreement to any party at any time without notice to you.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Local Reviews or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Local Reviews does not and cannot review all communications and materials posted to or created by users accessing the site or using our services, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view, manage and display user-generated content hosted on the site, Local Reviews is merely acting as a passive conduit for such content and is not undertaking any obligation or liability relating to said contents. However, Local Reviews reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, discriminatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Local Reviews in its sole discretion.
You agree to indemnify, defend, and hold harmless Local Reviews, its officers, directors, employees, agents, parents, licensors, suppliers, affiliates, their successors, transferees, assignees, licensees (collectively the “Service Providers”) from and against all claims, causes of actions, liabilities, losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from or relating to any violation of these terms and conditions or any activity related to your seals or account (including negligent or wrongful conduct) by you or any other person accessing the site using your account.
In an attempt to provide increased value to our visitors, Local Reviews may link to sites operated by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. However, even if the third party is affiliated with Local Reviews, Local Reviews has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Local Reviews. In addition, we do not operate or control in any respect any information, products or services that third parties may provide on or through the site or on websites linked to by us on the site. Accordingly, we expressly disclaim any responsibility whatsoever for the content on these third-party sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Nonetheless, Local Reviews seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Local Reviews provides SMS Text Messaging services that allow our clients to be able to collect ratings and reviews from their customers via text messaging, or opting in to different keywords.
All of our clients will be utilizing the same rating and review service for SMS notifications and/or alerts.
Some hypothetical examples of Local Reviews client’s using the SMS Text Messaging service are:
• A customer of Avis Car Rentals sending “Avis” to 32000 to rate and review their car buying experience.
• A customer of Veritas Funding sending “Veritas” to 32000 to rate and review their lending experience.
• A customer of Golf Logics sending “Golf” to 32000 to rate and review their golf training experience.
If you opt-in to receive text messages, you can opt-out at any time by texting the word “STOP” to 32000. You can also request additional help by texting the word “HELP” to 32000 at any time.
A list of participating carriers include: AT&T, Boost Mobile, T-Mobile, Metro PCS, Verizon Wireless, Sprint, U.S. Cellular, Nextel, and Virgin Mobile. Please note: T-Mobile is not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive between 1-2 messages per purchase on average, depending on what type of feedback you want to leave. Message frequency and content may vary depending on which company you are reviewing. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Local Messenger also provides SMS Text Messaging services that allow our clients and their customers to be able to have a two-way conversation if they so choose. The same terms and conditions apply.